Week 13: Lessons from Web 2.0

When reading the article Death by Risk-Aversion, I was reminded of an article from the Harvard Business Review that my boss passed around the office this week, wanting us all to read. Essentially it addressed what causes projects to fail, and one of the biggest issues is a lack of transparency. Not only transparency with regards to the project plans, but also transparency in the terms of open communication, from both content owners and stakeholders. Without a clear communication plan, a project can be destroyed by a lack of support from all individuals involved.
What does this have to do with libraries and 2.0? Everything. Without clear and constant communication between library employees and the intentions of 2.0 technologies, and without proper promotion and marketing to patrons of technologies, every time something is implemented or embraced is going to be short-lived. Demand, not just internally but externally as well, must be established. Accessibility must be widespread. And comprehension of these tools must exist among the potential users -- and if it does, effort must be made to teach.
I believe that Web 2.0 has the potential to truly change librarianship. I just think it's integral to fully consider not just the advantages of these tools, but the consequences. Because there are many. And finally, librarians must support each other in their efforts to grow and evolve the world of library services.

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