connections

Lessons from Web 2.0

This week’s readings and video highlight that social software can be used as a method of encouraging transparency, approachability, inclusivity, innovation, and participation among both library staff and users. Therefore, as I see it, one of the greatest lessons derived from Web 2.0 is that as librarians and information professionals, we can explore, play with, implement and evaluate these technologies as a means of learning about and fostering exemplary service provision and staff relations both online and off.
 

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